Customer Service

General Conditions

You can download our general conditions here.

Payment Options

Depending on your region we offer several safe payment options:

iDEAL

    

If you pay online with your Bank Card using iDEAL (payment in the Netherlands only), the payments will be processed via the Targetpay payment platform.

PayPal, including the following major credit cards

Both Paypal and credit card payments are processed via the Paypal payment platform.

Payment up front (bank transfer)

You pay upfront for your order via a bank transfer. After you have placed an order, you will receive an email with all the information you need to transfer the funds. After we have received the total amount, we will send out your order.

VAT

All prices on our website are including 21% VAT

For customers outside Europe, our prices and shipping fees do not include import duties, VAT or tariffs; these are the responsibility of the recipient and are usually collected upon delivery. Once an account is created including a delivery address outside Europe prices will be reflected without VAT.